Privacy Policy

Your privacy matters to us. This policy explains how EnergyMinConnect protects and handles your personal information when you use our financial analysis services.

Last Updated: March 15, 2025

Information We Collect

We collect information that helps us provide better financial analysis services for your business decisions. This happens in several ways during your interaction with our platform.

Account Information

Your name, email address, company details, and contact information when you register for our services or request consultations.

Financial Data

Business financial information you provide for analysis purposes, including revenue data, expense reports, and market performance metrics.

Usage Information

How you interact with our platform, including pages viewed, features used, and time spent analyzing different financial reports.

Technical Data

IP address, browser type, device information, and other technical details that help us maintain platform security and performance.

South Korea Data Protection Compliance

As a service operating in South Korea, we fully comply with the Personal Information Protection Act (PIPA) and maintain strict standards for data collection, processing, and storage of Korean residents' personal information.

How We Use Your Information

Your information helps us deliver the financial analysis services you need. Here's what we do with different types of data:

  • Provide personalized financial analysis and business insights tailored to your company's needs
  • Process and analyze your financial data to generate meaningful reports and recommendations
  • Communicate with you about your account, service updates, and important policy changes
  • Improve our analytical tools and develop new features based on user feedback and usage patterns
  • Ensure platform security and prevent unauthorized access to your sensitive financial information
  • Comply with legal obligations and regulatory requirements in South Korea
  • Send relevant business insights and market updates if you've opted to receive them

We never use your financial data for any purpose outside of providing you the services you've requested. Your business information remains confidential and is only accessed by authorized personnel.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, there are specific situations where we may need to share certain information:

Service Providers

We work with trusted third-party providers for hosting, data processing, and technical support. These companies are bound by strict confidentiality agreements and can only use your information to help us provide our services.

  • Cloud hosting providers that store your data securely in compliance with international standards
  • Payment processing companies when you subscribe to our services
  • Analytics providers that help us understand how to improve our platform (using anonymized data only)
  • Legal authorities if required by South Korean law or to protect our users' safety
  • Professional advisors including lawyers, accountants, and consultants under confidentiality obligations

Before sharing any information, we carefully evaluate whether it's necessary and ensure appropriate safeguards are in place. We also notify you when possible if we're required to disclose information for legal reasons.

Your Privacy Rights

Under South Korean privacy law and our commitment to transparency, you have several important rights regarding your personal information:

Access Your Data

Request a copy of all personal information we have about you, including how we've used it and who we've shared it with.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your dashboard or by contacting us.

Delete Your Account

Request complete deletion of your account and associated data, though some information may be retained for legal compliance.

Data Portability

Export your financial data and analysis reports in a standard format to use with other services or for your records.

Restrict Processing

Limit how we use your information in certain circumstances, such as while we investigate a data accuracy concern.

Withdraw Consent

Opt out of non-essential data processing activities, such as marketing communications or optional analytics features.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond within 30 days and guide you through the process.

Data Security and Protection

Protecting your financial information is our top priority. We use multiple layers of security to keep your data safe:

  • End-to-end encryption for all data transmission between your browser and our servers
  • Advanced firewall protection and intrusion detection systems monitoring our infrastructure 24/7
  • Regular security audits and penetration testing by independent cybersecurity experts
  • Multi-factor authentication requirements for all account access and administrative functions
  • Secure data centers with physical access controls and environmental monitoring
  • Employee background checks and mandatory privacy training for all staff members
  • Automated backup systems with encrypted storage in geographically separate locations
  • Incident response procedures to quickly address any potential security concerns

Despite our best efforts, no online service can guarantee 100% security. If we detect any unauthorized access to your information, we'll notify you promptly and take immediate steps to secure your account.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal requirements:

Account Information

Retained while your account is active, plus 3 years after account closure for customer service and legal compliance purposes.

  • Financial analysis data: Kept for 7 years as required by South Korean business record retention laws
  • Communication records: Stored for 3 years for customer service quality and dispute resolution
  • Usage logs and technical data: Automatically deleted after 2 years unless needed for security investigations
  • Marketing preferences: Maintained until you unsubscribe or request deletion
  • Legal compliance data: Retained according to specific regulatory requirements, typically 5-10 years

When we delete your information, we ensure it's completely removed from our active systems and backups within 90 days, except where longer retention is required by law.

International Data Transfers

While our primary operations are in South Korea, some of our service providers may process data in other countries. When this happens:

  • We only work with providers in countries with adequate data protection laws recognized by South Korean authorities
  • All international transfers are protected by appropriate safeguards including standard contractual clauses
  • Your sensitive financial data remains primarily stored and processed within South Korea
  • We maintain detailed records of any international transfers and can provide this information upon request

If you have concerns about international data transfers, please contact us to discuss your specific situation and available options.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes:

  • We'll notify you by email at least 30 days before the changes take effect
  • We'll post a notice on our website highlighting the key updates
  • For major changes affecting your rights, we may ask for your explicit consent to continue using our services
  • Previous versions of our privacy policy will remain accessible for your reference

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after policy updates indicates your acceptance of the changes.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help:

Email: [email protected]
Phone: +82-31-407-9488
Address: 801-1 Yeonhui-dong, Seo-gu, Incheon, South Korea
Privacy Officer: Available Monday-Friday, 9:00 AM - 6:00 PM KST

We aim to respond to all privacy inquiries within 10 business days. For urgent privacy concerns, please call our office directly.